Notice at collection
When you submit a website form, we may collect your name, email address, phone number, ZIP code, project type, project details, preferred office, and information about how you reached our site. We use this information to respond, prepare for consultations, route your inquiry, provide requested services, manage our customer relationship, and protect our systems.
We may retain this information for as long as reasonably necessary for these purposes and our legal obligations. We do not knowingly sell personal information for money. See “California privacy rights” below for available choices.
1. Information we collect
| Category | Examples | How collected |
|---|---|---|
| Identifiers and contact information | Name, email, phone number, mailing address, ZIP code | Directly from you through forms, calls, emails, and consultations |
| Project and commercial information | Requested services, property or project details, budget or timing preferences, consultation and estimate history | Directly from you and through our customer relationship systems |
| Internet and device information | IP address, browser and device type, pages viewed, referral source, cookies, and similar identifiers | Automatically from your browser and website technologies |
| Communications | Messages, form submissions, call or appointment details, and feedback | Directly from you and from service providers supporting those communications |
| Inferences | Likely service area, project interests, and marketing attribution | Derived from the information above |
2. How we use information
- Respond to questions and requests for estimates or consultations.
- Route inquiries to our Sacramento, Santa Rosa, or San Diego team.
- Plan, price, schedule, and administer remodeling services.
- Maintain customer records, improve our website, and measure marketing performance.
- Detect fraud, secure our systems, enforce agreements, and comply with law.
- Send service-related communications and, where permitted, marketing communications. You may opt out of marketing at any time.
3. How we disclose information
We may disclose information to service providers that help us host the website, process forms, manage leads and appointments, analyze site use, deliver communications, advertise our services, provide financing information when requested, or support business and legal operations. These providers may include Webflow and LeadConnector/GoHighLevel. We may also disclose information to professional advisers, government authorities when required, and a successor in a merger, acquisition, financing, or sale of assets.
We do not knowingly sell personal information for money. Some analytics or advertising activity may be treated as “sharing” or targeted advertising under certain state laws. You may request to opt out as described below.
4. Cookies and analytics
Our site and service providers may use cookies, pixels, local storage, and similar technologies for essential functionality, analytics, attribution, security, and advertising. Browser settings can block or delete cookies, although parts of the site may then work differently. Where required by law, we honor applicable opt-out preference signals, including Global Privacy Control.
5. Retention and security
We retain personal information only as long as reasonably necessary for the purposes described here, including providing services, maintaining business records, resolving disputes, and meeting legal requirements. We use administrative, technical, and physical safeguards appropriate to the nature of the information. No online system can be guaranteed completely secure.
6. California privacy rights
Depending on the law that applies to you and the information involved, California residents may have the right to request access to or disclosure of personal information, correction, deletion, portability, opt-out of sale or sharing, limitation of certain uses of sensitive personal information, and freedom from discrimination for exercising privacy rights.
To submit a request, email Admin@vivifyremodeling.com or call (916) 237-7255. State the right you want to exercise and provide enough information for us to identify the relevant records. We may verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law. We will respond within the time required by applicable law.
7. Children’s privacy
Our website is intended for adults seeking remodeling services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site.
8. Third-party sites and financing
Links to lenders, social networks, scheduling tools, or other third parties lead to services governed by their own privacy practices. Financing applications and decisions are handled under the lender’s terms and privacy disclosures.
9. Changes to this policy
We may update this policy as our practices or legal requirements change. The effective date at the top identifies the latest version. We review this policy periodically and at least annually.
10. Contact us
Vivify Custom Remodeling Inc.
601 Commerce Drive, Suite 140
Roseville, CA 95678
Admin@vivifyremodeling.com
(916) 237-7255
Regional offices also serve Santa Rosa at (707) 200-7002 and San Diego at (619) 289-7621.